INITIAL CONTACT

Stittsville Windows and Doors supply & install windows, patio doors, entry doors to all of Ottawa and surrounding area. We can be contacted by phone, email, through our website or by visiting our Showroom at 5906 Hazeldean Road, Stittsville. A member of our Sales team will contact you within 48 hours to arrange a convenient time to meet and provide your FREE ESTIMATE.


CONSULTATION

One of our Sales Consultants will visit your home, take measurements and recommend the most beneficial and cost effective products and installation type for your project. At that time you will be shown samples of our products and given an opportunity to see how they operate and discuss any questions or concerns you may have.


QUOTE

Once we have visited your home and taken measurements your Sales Consultant will return to our offices to prepare your detailed quote. This will normally be sent out to you within 48 hours.


CONTRACT

When you decide to proceed, your Sales Consultant will arrange a convenient time to meet and go over the details of your project and provide a timeline for your installation to commence. A contract will be signed and a deposit of 25% can be taken by Visa, Mastercard or Cheque.


RE-MEASURE

Our Installations Manager will contact you within a few days to arrange a visit to the site, verify measurements and take notes to ensure the installation day runs smoothly and efficiently. We are very proud of our install team.  They are employed by us year round and are experts at what they do.


SCHEDULER

Upon receipt of your products our Installations Manager will call you to set up a convenient installation date. We always do our best to accommodate special requests.


INSTALLATION DAY

When our installation team arrives on-site, our Head Installer will go over step by step, in which part of your home the installation will start and what to expect throughout the day. Your home will be fully protected with drop sheets and the site will be left as pristine as when the work started.


INSPECTION

When the installation is complete our Head Installer will inspect the site with you. A checklist will be completed to ensure you are completely satisfied and understand the operation of the products installed. Payment is due upon completion.


FOLLOWUP

A member of our team will contact you a few days after installation to ensure you don’t have any further questions.


IN-HOUSE SERVICE DEPARTMENT

In the event you should ever experience any issues our In-House Service Department is always here to help.

 

Stittsville Windows and Doors, Ottawa, Window & Door Installation Area

Our Westend location in Ottawa, Stittsville Windows and Doors, has completed window and door installations in Ottawa East, Ottawa West, Ottawa South, Orleans, Kanata, Barrhaven, Manotick, Carleton Place and Rockcliffe. Let us show you why we are one of the most trusted names in Ottawa Windows and doors! (613) 271-5434